Are you planning to get through the ITILF examination in your first attempt?. Then, let me share few tips based on my experience. Motivation is the key for your success and planning will drive you, towards it. I followed a unique way of preparing my self for the examination, in just 6 days.
As I mentioned above, motivation is the key aspect in achieving most of our goals in life. If you are motivated enough to set up a goal in your life, you can plan well ahead to achieve it within a short period of time. Remember, everything has an allocated time by nature. Therefore your objectives must be SMART enough to reach your goal effectively, so don’t target for six days, be practical.
You have two options. i.e. either self-study or attend a class room.I recommend you to attend a class room if you are a not a senior person as ITIL recommends. We assume that you are experienced in IT Service Management (ITSM).
- You should be experienced enough in the field of ITSM.
- You have purchased either the hard copy or the digital format of the ITIL Foundation Exam Guide by Hellen Morris & Liz Gallacher from Sybex. Follow this link to purchase.
11 Techniques for your success
So how does one can achieve this goal more efficiently? either he is experienced or a beginner. Here are 11 techniques that I’ve found helpful, and of course succeeded.
1. Select a good resource as a GUIDE
Well, we are referring to ITIL Foundation Exam Guide by Hellen Morris & Liz Gallacher from Sybex. I found this as a well structured material for passing the exam. Not only it provides the concepts of ITIL framework, but also a summary of each chapter, an exam essential guide and an assessment test to test your knowledge. A good resource will always guide you through till the end.
2. Do the pre-assessment test
The ITIL Foundation Exam Guide by Hellen Morris & Liz Gallacher from Sybexprovides you an assessment before you begin your journey. This will help you to find out where you are standing and identify the knowledge gaps that you really required to insist on during your effort.
3. Read and summarize
You must READ the ITIL Foundation Exam Guide carefully to understand the concepts and its logical relationships to each process throughout the Service Life Cycle stages. Use a mind-mapping technique to summarize each chapter on your own way.
Also read the SUMMARY of each chapter carefully and try to understand what you have learned already what you have missed. You may require to refer the same chapter again and again until you you satisfy your self. Reading the EXAM ESSENTIALS at this time is not a must (I will reveal later).
4. Do chapter tests
Again, you have two options. Either you can refer the installed Sybex Test Engine or you can follow the traditional method by referring the book itself. Remember to make a note of the areas you already knew at the time of the assessment. This will enable you to identify the areas that you should put more weight.
Repeat steps 3 & 4 for each chapter.
5.Study the mind-maps carefully
Find the relationship with each processes under each stages of the Service Life Cycle. You don’t need to bi-hard anything for the exam, except few concepts such as the Demin Cycle (also known as PDCA Cycle) and Seven-Step Improvement Process under Continual Service Improvement (CSI) stage.
Fix a date for the exam. Leave few days for the balance work.
6. READ exam essentials of each chapter
Compare your knowledge and refer the mind-maps to fill the knowledge gap. If required you may re visit respective knowledge areas to refresh yourself.
7. Repeat the pre-assessment test
This will let you know your strengths and the outcome of your valuable effort.
8. Test your knowledge, do mock exams
The ITIL Foundation Exam Guide provides you with two mock exams free. Test your knowledge with timing pretending that you are at the final examination. Keep a gap between two exams.
9. Read all answers carefully
Yes, now you will feel that you are possessing a good knowledge in all five stages of Service Life Cycle. Refer all answers of each chapter tests, assessments and the mock exams.
10. Final Test
Do the mock exam provided by ITIL Official site. Till now, you have done more than 280 questions so far.
Check the exam center to confirm your exam date.
11 Repeat step 5 once more.
Congratulation! now you are ready to take the examination. Good Luck!!!
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- Visit the ITIL Official Site to obtain the glossaries of terms, free mock exam paper and more information about ITIL v3 Foundation examination.
- Register and log-in to www.sybex.com in order to access free downloadable study tools from Sybex.
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